Handcrafted by ROYED
Relaxed client receiving welcoming dental care

Your first visit

We’ve thought through everything, so you can exhale

Whether it has been six months or several years, you will be met with warmth, never judgment – and a plan that makes sense.

What to expect

Your first appointment, thoughtfully paced

01

A warm welcome

Settle in with a coffee or tea, complete any final details, and meet the team looking after you.

02

We listen first

Share what you love, what concerns you and what you would like to change—at your own pace.

03

A clear picture

Your exam, digital photos and gentle diagnostics give us a complete understanding of your oral health.

04

Your personal plan

We walk through recommendations, timing and investment with clarity and no pressure.

Prepare at your pace

Digital intake forms

Download and complete these before your visit, or arrive a few minutes early and we’ll gladly help.

client information

Contact details, preferences and the information that helps us welcome you well.

Download PDF

Medical history

A confidential health overview so our recommendations are always safe and informed.

Download PDF

Insurance details

Bring your plan information and we’ll help make your benefits easy to understand.

Download PDF

Insurance & financing

Clear choices, flexible options

We work with most major dental insurance providers and are happy to submit claims on your behalf. For larger treatment plans, flexible monthly financing is available after a simple consultation.

Discuss your options

We welcome plans from

Pacific Blue CrossSun LifeCanada LifeManulifeGreen ShieldDesjardins

Coverage varies by plan. Our team will review your benefits with you before treatment begins.

Comfort is clinical

Thoughtful support for every kind of client

Care is given to every aspect of our care

Sedation dentistry

Gentle sedation options can make treatment feel easier, calmer and more manageable.

Noise-cancelling headphones

Settle into a favourite playlist, podcast or peaceful quiet while we take care of you.

Warm, gentle care

Warm blankets, neck support and a team that checks in before you ever need to ask.

Helpful answers

Frequently asked questions

Please bring photo identification, your insurance card or policy details, a list of current medications, and any questions you have. If you have relevant X-rays from another office, we can help arrange a transfer.

Yes. We accept most major plans and can submit claims directly whenever your provider allows it. We’ll explain expected coverage before treatment starts.

You are in very good company. Tell us when you book and we’ll allow extra time, discuss comfort options, and move at a pace that feels right for you.

Most comprehensive first visits take 60 to 90 minutes. This gives us enough time to understand you, complete appropriate diagnostics and answer questions without rushing.

Yes. Flexible monthly financing may be available for qualifying clients and can be explored during your treatment consultation.

Please call +1 604 123 4567. We reserve time for urgent concerns and will guide you to the fastest appropriate care.